Can I pay via an invoice instead of a card?

Check out our self-serve invoicing option for organisations on Enterprise plans.

Why choose self-serve invoicing?

• No need to reach out to an MVP representative
• Less paperwork than manual invoicing
• Add and remove seats as you wish (billed retroactively on a prorated basis) starting from 1 seat at any time
• The convenience of automatic renewal (cancel anytime in your settings).

In this article:

1. Upgrading your account with a self-serve invoice
2. Credit card payments vs self-serve invoicing
3. Changing team size with a self-serve invoice
4. Cancelling subscription with self-serve invoicing enabled

Upgrading your account with a self-serve invoice

If you would like to purchase the Enterprise plan, make sure to choose the invoice billing type. The invoicing method is available only for annual subscriptions and is offered to organisations like schools and governing bodies. 

Select the Invoice payment method ensuring that you have updated the billing contact email (MVP will also be sending invoices to this email) and the billing information. Click Purchase to proceed.

The system will confirm the upgrade and generate an invoice with a due date. 

An invoice will be sent to the billing contact within an hour. It should be paid within 14 days while the Enterprise plan access will be granted right away.

When an MVP invoice hits your inbox, you can pay it! To do so, open the email and click the Pay this invoice button. 

You will be able to choose the preferred payment method: credit card or bank transfer. 

For credit card payments, submit your credit card details and click Pay invoice. If you'd like to pay via ACH or bank transfer, use the bank details indicated on the invoice.

✏️ Every subscription has a unique account number.

⚠️ ACH credit transfers are only available in the US.

⚠️ Note that payments by cheque are not accepted. 

Team administrators can also pay an invoice in payment settings.

All administrators will see a payment reminder at the top of their Dashboard and notifications. Team administrators will see the first reminder starting 15 days before the due date. 

Please pay the invoice within 14 days after the upgrade. Otherwise, the account will be expired and your access to Enterprise plan features will be restricted.

Once an invoice is paid, you will be sent a receipt and will also be able to download a post-payment invoice in Billing settings.

Credit card payments vs self-serve invoicing

Below we compare the two payment methods available for you while upgrading - you can choose credit card payments or online invoicing. 

Changing team size with online invoice

As a customer paying via self-serve invoices, you can change your team size at any point and pay later for the changes. As a minimum, you can add 1 user to your team.

For teams paying via ACH and wire transfer, we will send you a Quarterly True-up invoice for any additional seats in your account each quarter.

Example of Yearly plan additions:

The start date of your yearly subscription is March 1. On May 16 you invite 5 teammates to join your account. The full price per seat is $96. On June 1st we will send you a quarterly true-up with the prorated amount for additional members starting from May 16 through the rest of the billing period: $96x5/365 days x 285 days = $374,79.

If you reduce team size, your next invoice will be changed – the prorated amount for the unused time will be deducted from it.

Cancelling subscription with self-serve invoicing enabled

To cancel your subscription, go to Billing > Overview > click Cancel Subscription. If you cancel your subscription before paying your first invoice, the team will be downgraded to the Free plan immediately.

If you already paid the invoice, you will have access to all paid features until the end of the paid period, but you won't be able to add new seats to your team. In case you added new seats during the current quarter, we will ask you to pay for them after cancelling your subscription: another invoice will be sent.