How to upload, add, remove connections and delete athletes from the system.
During the onboarding process, we have a simple way to get athletes into your system, ready for adding data to and managing on a day-to-day basis. It is as simple as adding their name and email addresses either by manually typing in the details as below or if you have an excel or CSV file then you can upload it here too.
Don't worry, if you missed this during onboarding you can do everything you need in the admin panel by following these instructions.
*Please note that athletes have to verify their own accounts. An email will be sent to them when you enter in the details, allowing them to complete their profile with more information will make your analytics even more insightful. Please refer to our terms and conditions and article for more information on how the organisation > athlete relationship works.
We also have a "nudge" feature, which means you can easily follow up with your athletes if they haven't yet accepted the connection and set up their profile.
It is important for athletes to accept this connection so following up regularly is very strongly recommended!
If you skipped this stage during onboarding you can do this on the settings page. Or even invite more athletes. Just click the settings icons (the cog), then the athlete's tab. From there you can invite more athletes or nudge them using the little paper aeroplane.
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